Sunday, December 15, 2019

Expect the Unexpected! Lisa '19

Excited to share the video from my Lisa 2019 talk with Brian Artschwager.

Ops teams have a higher volume of unplanned work than any other similarly sized team.

This talk will attempt to explain the details of a practical method of managing unplanned work, though the engaging story of how our team used this method to systematically process our previously unending backlog.

 

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